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« End of the line for cafeterias - Los Angeles Times | Main | WDW Electric Light Parade »

November 05, 2006

Comments

Norm Johnson

In any but the largest SB locations, my feeling is that the merchandising has become excessive. I have to snake around table after table of specialty mugs and cookie collections before I order and be careful not to knock over the CD rack as I step back to wait for my drink. The chair back slip covers "reserving" the seat for a character from the current movie promotion was perhaps the last straw for me. I understand the drive to increase same store sales but the coffee house or "third room" experience is being destroyed by the clutter and "noise" of too much marketing and product competing for attention.

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